Overview
Aaseya order management solution (AOMS) is a crucial process within the telecommunications industry that involves the end-to-end management of customer orders for various telecommunications services, including internet, phone, and wireless services. This process ensures efficient handling of customer requests, from order creation to service activation, while maintaining high levels of accuracy and customer satisfaction.
Features & Benefits
Order Capture and Entry:
Allows for the capture of customer orders through various channels, including online portals, call centers, and retails stores.
Automated Validation and Verification:
Automatically validates order information to ensure accuracy and completeness
Order Configuration and Customization:
Enables the configuration of orders based on customer preferences and requirements. Allows for customization of service plans, features, equipment, and additional components as per customer needs.
Integration with Backend Systems:
Integrates seamlessly with other systems and databases within the organization, such as billing systems, inventory management, and customer relationship management (CRM) systems.
Enhanced Customer Experience:
Improves order accuracy and reduces processing times, leading to faster service delivery and higher customer satisfaction.
Increased Operational Efficiency:
Streamlines order processing workflows, automates repetitive tasks, and minimizes manual errors, resulting in improved operational efficiency and cost savings.
Improved Order Accuracy and Compliance:
Ensures that orders are processed accurately and comply with regulatory requirements, reducing the risk of errors and compliance issues
Scalability and Adaptability:
Adapts to changing business needs and scales to handle increasing order volumes, supporting business growth and expansion initiatives.
How it Works
Aaseya order management solution simplifies the Order placement, capture, validation, processing, service activation and post-activation support will be provided. Aaseya order management solution involves efficiently managing customer orders from initiation to fulfilment ensuring a seamless experience for customers and optimizing operational processes for telecommunications companies.
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News & Events
Aaseya Achieves Dual Recognition in the Zinnov Zones for Intelligent Automation Services – H1 2023 Report
Aaseya featured in the Execution Zone for Boutique Service Providers and the Breakout Zone for Banking & Financial Services.
Aaseya Announces The Launch of a New Development Center in Kolkata
Aaseya inaugurated a new development center in Kolkata. Having already expanded to 13+ locations globally, this new office is an essential milestone in our journey of innovation and excellence in the low-code technology space.
Aaseya ranks in the 200 fastest-growing technologies companies in the UK public sector
Aaseya has been recognized among the Top 200 tech companies in the UK public sector from FY 20/21 – FY 21/22 by Tussell and TechUK. It largely validates our path of Accelerating Digital with Low Code technologies.