Overview
Aaseya order management solution (AOMS) is a crucial process within the telecommunications industry that involves the end-to-end management of customer orders for various telecommunications services, including internet, phone, and wireless services. This process ensures efficient handling of customer requests, from order creation to service activation, while maintaining high levels of accuracy and customer satisfaction.
Features & Benefits
Order Capture and Entry:
Allows for the capture of customer orders through various channels, including online portals, call centers, and retails stores.
Automated Validation and Verification:
Automatically validates order information to ensure accuracy and completeness
Order Configuration and Customization:
Enables the configuration of orders based on customer preferences and requirements. Allows for customization of service plans, features, equipment, and additional components as per customer needs.
Integration with Backend Systems:
Integrates seamlessly with other systems and databases within the organization, such as billing systems, inventory management, and customer relationship management (CRM) systems.
Enhanced Customer Experience:
Improves order accuracy and reduces processing times, leading to faster service delivery and higher customer satisfaction.
Increased Operational Efficiency:
Streamlines order processing workflows, automates repetitive tasks, and minimizes manual errors, resulting in improved operational efficiency and cost savings.
Improved Order Accuracy and Compliance:
Ensures that orders are processed accurately and comply with regulatory requirements, reducing the risk of errors and compliance issues
Scalability and Adaptability:
Adapts to changing business needs and scales to handle increasing order volumes, supporting business growth and expansion initiatives.
How it Works
Aaseya order management solution simplifies the Order placement, capture, validation, processing, service activation and post-activation support will be provided. Aaseya order management solution involves efficiently managing customer orders from initiation to fulfilment ensuring a seamless experience for customers and optimizing operational processes for telecommunications companies.
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News & Events
Aaseya Expands Global Partnership with OutSystems into Australia & New Zealand
Aaseya, a global professional services provider and distinguished Pega Global Elite Partner specializing in low-code and digital process automation, has been honored with the esteemed “Delivery Excellence Award” from Pega at PegaWorld iNspire 2024, the annual conference of Pegasystems. The award recognizes Aaseya’s exceptional achievements in driving successful client outcomes by leveraging cutting-edge technologies to address complex challenges.
Aaseya Wins Prestigious Delivery Excellence Award from Pega
Aaseya, a global professional services provider and distinguished Pega Global Elite Partner specializing in low-code and digital process automation, has been honored with the esteemed “Delivery Excellence Award” from Pega at PegaWorld iNspire 2024, the annual conference of Pegasystems. The award recognizes Aaseya’s exceptional achievements in driving successful client outcomes by leveraging cutting-edge technologies to address complex challenges.
Aaseya Sets the Stage as Platinum Sponsor at PegaWorld® iNspire 2024
The Aaseya Inspection Solution (AIS) particularly highlights Aaseya’s capabilities in adapting swiftly to changing regulations and maintaining high standards of quality and efficiency.